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File displayed is not the one sent from mobile app - WindowSight | Art & Photography for TVs
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A new WindowSight is coming

We’re currently rebuilding the WindowSight app to deliver a faster, more immersive art experience.

During this transition, some features may be temporarily unavailable.
Thank you for your patience — something beautiful is coming very soon

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File displayed is not the one sent from mobile app

If the file displayed is not the one sent from your mobile app:

  1. Check if you are playing multiple artworks through a Collection / Playlist / Queue.
  2. Check the device the mobile app is sending the content to is the one you want.
  3. Restart the mobile and TV apps.

If the problem persists, contact us and report the problem specifying the details of the device that you are using (operative system, brand, model and app version).

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  • Last updated: January 31, 2026