Support › Mobile and TV App › TV App Art is not being displayed If you press Play and the media doesn’t display on your TV: 1. Make sure: The TV is on and active The WindowSight app is open The TV is synced 2. Check your internet connection. 3. Check the status of your Membership in Settings > Account If the problem persists, please contact us. Was this helpful? Let us know if you liked the post. That’s the only way we can improve. YES NO Last updated: June 10, 2021 Still need help?